ATM/DTM (Assistant Team Manager / Deputy Team Manager)

Croydon Council is seeking a skilled and motivated Business Intelligence & Analytics Specialist to join our data and insights team. This role involves turning complex data into actionable intelligence to support strategic decision-making and service improvement across the council. If you have experience in data analytics, business intelligence tools, and a passion for public service, this is a great opportunity to make a tangible impact.

Key Responsibilities:

• Develop and maintain business intelligence reports, dashboards, and data visualisations using tools such as Power BI, Tableau, or equivalent.

• Analyse large datasets to identify trends, risks, and opportunities that inform policy and operational decisions.

• Work collaboratively with stakeholders across council departments to understand their data needs and provide timely, relevant insights.

• Ensure data quality and governance standards are upheld, complying with legal and organisational policies.

• To provide professional consultation, direction and support to team members on
  existing cases daily.
   

• Carry a caseload of individual people and families where the problems presented
  are consistently challenging and complex and require advanced level of skills and
  knowledge.
   

• To undertake joint working on cases with team members where these are more
  complex and/or assisting with the development of areas of practitioner
  competence.
   

• To provide practice learning opportunities to social work or occupational therapy
  students (and, where appropriate, AMHP trainees) by directly
  supervising/assessing the student